Toolstation Rotherham

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Reviews about Toolstation Rotherham

• Dave Tarry

  12.11.2018
  ★ ★ ★ ★ ★
  Never had any trouble with toolstation in Rotherham.Just the same as anywhere else.Seems some people want thier arses kissing as well.Did you get your stuff you wanted.If so job done.
• Aidan Foster

  30.04.2018
  ★ ☆ ☆ ☆ ☆
  Awful service. Called here for a set of replacement screws for a flat-packed item I was building - the original screws were the incorrect diameter, so I took a piece with me and asked if they could use the threaded hole to match it up to. After queueing for a good 5-10 minutes, I explained what I needed and was given an 'i doubt it' look, a few sighs, and some random button pushing on a keyboard, and then told they have six pages of screws - if I didn't know which one I wanted in advance, they couldn't help.
  I thought I was being petty at first by thinking this was bad service, until I went to screwfix round the corner with the same dilemma and the assistant there couldn't do enough to help. She looked at at least 4 different diameters and lengths, and made sure I had the right ones. For the sake of a couple of quidsworth of screws, this shop has lost a customer for life - you can't have a 'cant be bothered' attitude AND want people's money, too, unless you are selling something you simply cannot get elsewhere - and as a company, they are not very unique.

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